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Common Problem — Commercial Equipment

Commercial Oven Pilot Light Won't Stay Lit

Here's what typically causes this, and why an on-site diagnostic — not a phone guess — is what gets you an accurate estimate.

Thermocouple Failing

Safety sensor shutting off gas flow prematurely.

Draft Issue

Airflow blowing out the pilot.

Gas Valve Problem

Valve not maintaining consistent flow.

Why diagnosis matters: A symptom like this can trace back to several different root causes, and the fix — and its cost — depends entirely on which one it is. Roxly doesn't quote a repair price over the phone based on a symptom alone: a technician inspects the equipment on site, tests the likely components, and confirms the actual cause before giving you a firm estimate. That's what makes the quote accurate instead of a guess you find out is wrong after the work starts.

Is a pilot light issue urgent?

It can leave the oven unusable for service, and gas-related issues should always be professionally diagnosed.

Is this usually a simple repair?

Thermocouple replacement is common and often a same-visit fix once confirmed.

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