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Common Problem — Residential Appliance

Dishwasher Not Cleaning Dishes

Here's what typically causes this, and why an on-site diagnostic — not a phone guess — is what gets you an accurate estimate.

Spray Arm Clogged

Restricted water distribution.

Water Temperature Low

Not hot enough to clean effectively.

Pump/Motor Issue

Reduced wash pressure.

Why diagnosis matters: A symptom like this can trace back to several different root causes, and the fix — and its cost — depends entirely on which one it is. Roxly doesn't quote a repair price over the phone based on a symptom alone: a technician inspects the equipment on site, tests the likely components, and confirms the actual cause before giving you a firm estimate. That's what makes the quote accurate instead of a guess you find out is wrong after the work starts.

Could this be a detergent issue, not the machine?

Possible — a technician rules out simple causes before diagnosing a mechanical issue.

Is this usually a quick fix?

Spray arm clogs are often quick; pump issues take more diagnostic time.

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