Heat Pump Not Heating
Here's what typically causes this, and why an on-site diagnostic — not a phone guess — is what gets you an accurate estimate.
Reversing Valve Stuck
System stuck in cooling mode.
Low Refrigerant
Reduced heating capacity.
Defrost Cycle Issue
Outdoor coil icing over and not clearing.
Why diagnosis matters: A symptom like this can trace back to several different root causes, and the fix — and its cost — depends entirely on which one it is. Roxly doesn't quote a repair price over the phone based on a symptom alone: a technician inspects the equipment on site, tests the likely components, and confirms the actual cause before giving you a firm estimate. That's what makes the quote accurate instead of a guess you find out is wrong after the work starts.
Is it normal for a heat pump to feel less warm than a furnace?
Somewhat — heat pumps deliver more moderate air temperature, but it should still reach setpoint.
Why is my outdoor unit covered in ice?
Some frost is normal in winter, but heavy icing that doesn't clear points to a defrost-cycle problem.