Reach-In Cooler Not Cooling
Here's what typically causes this, and why an on-site diagnostic — not a phone guess — is what gets you an accurate estimate.
Evaporator Fan Failure
No airflow across the coil.
Door Gasket Worn
Continuous warm-air infiltration.
Condensing Unit Issue
Compressor or condenser fan problem.
Why diagnosis matters: A symptom like this can trace back to several different root causes, and the fix — and its cost — depends entirely on which one it is. Roxly doesn't quote a repair price over the phone based on a symptom alone: a technician inspects the equipment on site, tests the likely components, and confirms the actual cause before giving you a firm estimate. That's what makes the quote accurate instead of a guess you find out is wrong after the work starts.
Is this the same as a walk-in repair?
Similar root causes, but reach-in units have a smaller, more accessible sealed system, often a faster repair.
Should I keep the door closed while waiting?
Yes — minimizing door openings helps slow further temperature loss.