Common Problem
Refrigerator Not Cooling
Here's what typically causes this, and when it's worth a service call.
Condenser Coils
Dust buildup reduces heat rejection efficiency.
Evaporator Fan
A failed fan stops cold air circulation.
Sealed System
A refrigerant leak or failing compressor needs professional diagnosis.
Should I unplug my refrigerator while waiting for repair?
Generally no — leave it running unless a technician advises otherwise, since food safety depends on maintaining temperature as long as possible.
Is this covered under warranty?
If the unit is still under manufacturer warranty, check with the manufacturer first; Roxly also backs its own repairs with a 30-day labor / 90-day parts warranty.