Washer Not Draining
Here's what typically causes this, and why an on-site diagnostic — not a phone guess — is what gets you an accurate estimate.
Clogged Drain Pump
Debris blocking the pump.
Kinked Drain Hose
Restricted water flow.
Blocked Filter
Lint/debris buildup.
Why diagnosis matters: A symptom like this can trace back to several different root causes, and the fix — and its cost — depends entirely on which one it is. Roxly doesn't quote a repair price over the phone based on a symptom alone: a technician inspects the equipment on site, tests the likely components, and confirms the actual cause before giving you a firm estimate. That's what makes the quote accurate instead of a guess you find out is wrong after the work starts.
Can I clear this myself?
Checking the filter is often DIY-friendly; pump issues are better left to a technician.
Is standing water in the drum a bad sign?
It means the drain cycle isn't completing — worth having it looked at before running more loads.